Frequently Asked Questions (FAQs)

At Genesys Diagnostics we strive to make genetic testing easy, fast and accurate. Please feel free to contact us with any questions or concerns. Our email is checked daily by our staff and we will get back to you as quickly as possible.
What is genetic testing?
  • Genetic testing looks for changes or mutations in a person's DNA, genes or chromosomes that can cause illness or disease.

Why should I get genetic testing?
  • If a family member has a genetic condition, you can learn your risk for that condition as well as others.

  • If you have been diagnosed with a genetic condition, genetic testing can help develop your treatment plan and determine the specific gene changes and severity of the condition.

  • To determine if your child has, or will have a genetic condition before and after pregnancy.

How is my sample collected?
  • Molecular diagnostics testing uses buccal swabbing (cheek) or nasopharyngeal swabbing (nose) done at your doctor's office. It can also be done with a blood draw in some cases. UTI and toxicology testing use a urine sample. Please click the button below to check out the videos on some of these techniques.

How do I get my results?
  • For COVID-19 testing patients only: You will receive a link to your results via secured email to the email address provided.

  • For all other patients: Your results will be available on our CareEvolve portal. Ask your provider for details.

How long does it take to get my results?
  • Turn around time varies for each specific genetic test. Please click the button to view our Turn Around Times sheet for our genetic tests.